DUTY OF CANDOUR
Annual Duty of Candour Report 2024
Bespoke Skinology Aesthetics Ltd
Date: 20th February 2025
Prepared by: Bespoke Skinology Aesthetics Ltd.
Reporting Period: 1st January 2024 to 31st December 2024
1. Introduction
Bespoke Skinology Aesthetics Ltd is committed to upholding the highest standards of care, transparency, and patient safety in all our aesthetic procedures. As part of our continued focus on patient-centred care, we take our Duty of Candour responsibilities seriously. This report outlines our adherence to the Duty of Candour during the 2024 calendar year.
2. What is Duty of Candour?
The Duty of Candour is a legal requirement for healthcare providers, including aesthetic practitioners, to be open and honest with patients when things go wrong. It requires us to inform patients when they have been harmed or when there has been an incident that could lead to harm. We aim to offer a transparent environment where all patients are given the necessary information to understand any incidents that may occur during their treatment.
3. Duty of Candour at Bespoke Skinology Aesthetics Ltd
We define our Duty of Candour as not just a legal obligation, but a core part of our ethics and commitment to patient care. We ensure that when incidents occur, patients are informed promptly, given appropriate support, and provided with a clear explanation of what happened. Additionally, corrective actions are implemented to prevent similar occurrences in the future.
4. Summary of Incidents in 2024
During 2024, Bespoke Skinology Aesthetics Ltd had zero incidents where the Duty of Candour was applicable.
5. Conclusion and Commitment to Improvement
Bespoke Skinology Aesthetics Ltd remains fully committed to upholding the Duty of Candour and ensuring that our patients receive not only the best care but also complete transparency when things go wrong. We will continue to monitor our procedures, enhance training, and encourage open communication to maintain the highest standards of safety and care.
We acknowledge that incidents are an unfortunate but necessary part of growth and learning, and we are dedicated to creating a safe environment where our patients feel heard, respected, and cared for.
Lynsey Sherriff
Clinic Director
Bespoke Skinology Aesthetics Ltd